6 Ways to Be Inclusive

as an Events Organiser

6 Ways to Be Inclusive as an

Events Organiser

Events connect people. But, oftentimes, people with disabilities are overlooked.

You won’t always know their needs upfront, but you can plan your event so everyone feels welcome, comfortable, safe and included.

Prefer reading?

Here's the same guidance available in plain text for easy access.

6 Ways to Organise Inclusive Events (Text Version)

1

Plan with access in mind from the start

Inclusion shouldn’t be an afterthought. Choose venues that are physically-accessible

Consider:

    • Transport links
    • Step-free routes
    • Ramps and lifts
    • Accessible toilets
    • Sensory-friendly spaces
    • Quiet rooms

2

make your invites more welcoming

AVOID

Confusing terms or assumptions (e.g. “just show up!”)

Vague dress codes

Ableist language like “walk-in registration”

STATE

How to register

What to expect on the day (programme)

Let people know support is available and how exactly to about requesting support. A simple line makes a difference (eg. “Let us know if you need support or accommodations. We’ll do our best.”)

 

3

Share clear info in advance

Clarity reduces anxiety — especially for those who need time to prepare. Let people know what to expect.

Before the event, share key details like:

    • Timings
    • Session formats
    • Food & dietary info
    • Seating layouts
    • Lighting
    • Expected noise levels

 

Share a wayfinding guide with photos

Add visuals, maps and floorplans where possible

4

Rethink your programme

A more inclusive programme supports different energy levels, needs and ways of engaging.

    • Build in rest breaks.
    • Offer quiet zones or chill-out areas.
    • Let people step out without pressure and rejoin when ready.
    • Consider having hybrid or livestream options too.

It’s not just about who shows up. It’s about who feels safe staying.

5

Brief your team

Everyone involved in running the event should be aligned on accessibility.

Make sure emcees, crew and volunteers know:

    • How to offer help respectfully, without assuming
    • What language to avoid (eg. “You don’t look disabled”)
    • How to respond if someone requests support

Provide simple guidance for:

    • Emcees – avoid calling people out
    • Volunteers – be proactive, approachable and discreet
    • Frontline staff – know who to contact for support

 

Prepare for common questions about access

Assign an accessibility lead

Have an emergency plan

6

Foster a culture of respect, not pity

Inclusion isn’t about feel-good moments. It’s about dignity. The way we speak and behave at events matters.

    • Acknowledge everyone’s presence and contributions — not just those who stand out
    • Don’t frame participation as “inspiring” just because someone has a disability
    • Avoid putting people with disabilities on the spot unless they’ve agreed to share
    • Set the tone by treating everyone with dignity and encouraging others to do the same.

Why should people with disabilities miss out on all the fun?

They shouldn’t be limited to events centred around disabilities. Everyone deserves the chance to enjoy festivals, concerts, outdoor markets, theatre performances and community gatherings – whatever they fancy. As equals.

Lead the way. Make inclusion part of every event you organise.

Prefer reading? Here’s the same tips in plain text for easy access.

6 Ways to Be Inclusive as an Events Organiser (Text Version)

1

Plan with access in mind from the start

Inclusion shouldn’t be an afterthought. Choose venues that are physically-accessible

Consider:

3

Share clear info in advance

Clarity reduces anxiety — especially for those who need time to prepare. Let people know what to expect.

Before the event, share key details like:

Share a wayfinding guide with photos

Add visuals, maps and floorplans where possible

4

Rethink Your Programme

A more inclusive programme supports different energy levels, needs and ways of engaging.

It’s not just about who shows up. It’s about who feels safe staying.

Why should people with disabilities miss out on all the fun?

They shouldn’t be limited to events centred around disabilities. Everyone deserves the chance to enjoy festivals, concerts, outdoor markets, theatre performances and community gatherings – whatever they fancy. As equals.

Lead the way. Make inclusion part of every event you organise.

SG60

Let’s keep building a Singapore where every event welcomes and supports people of all abilities to join and have a great time.

This SG60, do more than just believe in inclusion – power it.

Make a gift to Infinity Within.