6 Ways to Be Inclusive On the Bus or MRT
6 Ways to Be Inclusive
On the Bus or MRT
Disabilities can be visible or invisible.
On public transport, some people may need more space, time or quiet — even if it’s not obvious. You won’t always know, but you can still be inclusive.














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Here's the same guidance available in plain text for easy access.
6 Ways to Be Inclusive On Public Transport - Text Version
1
Don’t be too quick to judge who deserves a seat
Maybe they didn’t give up their seat to the aunty because they’re dealing with pain, fatigue or balance issues. If you’re able-bodied, offer yours. People with invisible disabilities shouldn’t made to feel guilty or shamed for taking the rest they need.

TomoWork’s imVISIBLE pin helps signal when support is needed by making the invisible, visible.
2
Be patient with slow movers
Some people may have conditions that affect coordination or reaction time. Give them space and time.
3
If You Notice Someone Having a Meltdown, Stay Calm
It could be sensory overload — not aggression. Don’t panic, yell or touch them. Only alert security if there’s real risk to safety. Often, what’s needed most is space, patience and understanding.
4
Don’t Block Accessible Areas
Keep wheelchair spaces, handrails and ramps unobstructed — even if no one is using them. Please be considerate when using priority seats and lifts. They should always be easily accessible to those who truly rely on them.
5
Respect personal space
Some people keep their distance to feel safe —avoiding touch, eye contact or crowds. Loud noises can also overwhelm those with sensory sensitivities like autism or anxiety.
Be patient and don’t take it personally if someone keeps their space.
6
If you see something, say something - kindly
If someone looks distressed or unsafe, offer help gently. Ask “do you need some help?“
And respect their reply.
Public Transport is for Everyone
Everyone deserves to feel safe and included while getting around.Your small acts of respect and understanding help make it a space where all can belong.
6 Ways to Be Inclusive On the Bus or MRT (Text Version)
1
Don’t be too quick to judge who deserves a seat
Maybe they didn’t give up their seat to the aunty because they’re dealing with pain, fatigue or balance issues.
If you’re able-bodied, offer yours. People with invisible disabilities shouldn’t made to feel guilty or shamed for taking the rest they need.

TomoWork’s imVISIBLE pin helps signal when support is needed by making the invisible, visible.
2
Be patient with slow movers
Some people may have conditions that affect coordination or reaction time. Give them space and time.
3
If You Notice Someone Having a Meltdown, Stay Calm
It could be sensory overload — not aggression. Don’t panic, yell or touch them. Only alert security if there’s real risk to safety. Often, what’s needed most is space, patience and understanding.
4
Don’t Block Accessible Areas
Keep wheelchair spaces, handrails and ramps unobstructed — even if no one is using them. Please be considerate when using priority seats and lifts. They should always be easily accessible to those who truly rely on them.
5
Respect personal space
Some people keep their distance to feel safe —avoiding touch, eye contact or crowds. Loud noises can also overwhelm those with sensory sensitivities like autism or anxiety.
Be patient and don’t take it personally if someone keeps their space.
6
If you see something, say something. kindly.
If someone looks distressed or unsafe, offer help gently. Ask “do you need some help?“
And respect their reply.
Public Transport is for Everyone
Everyone deserves to feel safe and included while getting around.Your small acts of respect and understanding help make it a space where all can belong.
Let’s keep building a Singapore where everyone can get around safely and easily, including those with disabilities.

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