6 Ways to Be Inclusive
as a Member of Public
6 Ways to Be Inclusive
as a Member of Public
There are over 1,000 types of disabilities — many invisible.
That man in a suit might be managing lifelong pain you can’t see. That child screaming might have a disability. So don’t rush to judge or react harshly.


















Prefer reading?
Here's the same guidance available in plain text for easy access.
6 Ways to Be Inclusive as a Member of Public (Text Version)
1
Respect pace & space
Some people might take longer in queues or need extra space. For example, those with autism may feel overwhelmed in crowded places or noisy environments.
Don’t rush them and avoid physical contact, especially during moments of distress. Touch can feel uncomfortable, almost painful, rather than soothing
2
Don't Take Offense
Some people may avoid eye contact, prefer less conversation, or communicate in ways different from what you expect.
Be mindful of these differences and don’t take them personally — it’s their way of feeling comfortable and safe.
3
Offer help Gently
If you want to help, ask first “would you like some assistance?” and respect their answer.
Never grab or touch someone without consent. It crosses boundaries and can be especially distressing for those with sensory sensitivities.
4
don’t punish coping behaviours
Behaviours like pacing or rocking help individuals manage stress or sensory overload. Let them be — it’s how they cope. They aren’t harmful.
Don’t stare, say unkind things or back away. Reactions like that can reinforces shame and isolate them, when they’re simply managing their needs.
5
be clear & direct
Address the person, not just their companion. When they can hear you, talking past them or speaking as if they’re a child is rude and dismissive.
Instead of asking their friend “would they like some water”, ask them directly “would you like some water?”
6
Be a friendly presence
A calm voice, a smile, or a little patience can make public spaces feel safer and more welcoming.
Everyone deserves to belong.
People with disabilities have the right to feel comfortable and accepted in public spaces.
With patience and kindness, we can help create places where everyone can just be themselves.
6 Ways to Be Inclusive as a Member of Public (Text Version)
1
Respect pace & space
Some people might take longer in queues or need extra space. For example, those with autism may feel overwhelmed in crowded places or noisy environments.
Don’t rush them and avoid physical contact, especially during moments of distress. Touch can feel uncomfortable, almost painful, rather than soothing
2
Don't Take Offense
Some people may avoid eye contact, prefer less conversation, or communicate in ways different from what you expect.
Be mindful of these differences and don’t take them personally — it’s their way of feeling comfortable and safe.
3
Offer help Gently
If you want to help, ask first: “Would you like some assistance?” and respect their answer.
Never grab or touch someone without consent. It crosses boundaries and can be especially distressing for those with sensory sensitivities.
4
don’t punish coping behaviours
Behaviours like pacing or rocking help individuals manage stress or sensory overload. Let them be — it’s how they cope. They aren’t harmful.
Don’t stare, say unkind things or back away. Reactions like that can reinforces shame and isolate them, when they’re simply managing their needs.
5
be clear & direct
Address the person, not just their companion. When they can hear you, talking past them or speaking as if they’re a child is rude and dismissive.
Instead of asking their friend “would they like some water”, ask them directly.
6
Be a friendly presence
A calm voice, a smile, or a little patience can make public spaces feel safer and more welcoming.
Everyone Deserves to Belong.
People with disabilities have the right to feel comfortable and accepted in public spaces.
With patience and kindness, we can help create places where everyone can just be themselves.
Let’s keep building a Singapore where all of us are safe to show up as we are.

This SG60, do more than just believe in inclusion – power it.
Make a gift to Infinity Within.